Terms & Conditions
SMS Messaging Terms & Conditions
By providing your mobile phone number to Aegis Information Systems, LLC (“Aegis”, “we”, “our”, or “us”), you agree to receive SMS and text message communications from us regarding technical support, account notifications, service updates, and other business-related communications.
Opt-In
Customers may opt in to receive SMS messages by:
- Initiating a text message to an Aegis Information Systems support number.
- Requesting support and consenting to text-based communications.
- Providing their mobile phone number during onboarding or through other business interactions where SMS communication is offered.
By opting in, you provide express consent to receive text messages from Aegis Information Systems.
Message Types
Messages may include:
- Help desk and technical support communications
- Support ticket updates
- Service notifications
- Password expiration reminders
- Password reset confirmations
- Account-related notifications
- Other operational communications related to services provided by Aegis Information Systems
Message Frequency
Message frequency varies depending on your support requests, active service issues, and account activity.
Message and Data Rates
Message and data rates may apply. Charges may vary based on your mobile carrier and service plan.
Help Instructions
For assistance, reply: HELP to receive additional information, or contact us at any time.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying: STOP
After opting out, you will receive a confirmation message and no further SMS messages will be sent unless you subsequently opt back in.
Privacy Policy
Your privacy is important to us. Information collected through our SMS services is handled in accordance with our Privacy Policy.
Supported Carriers
SMS services may not be available on all carriers. Delivery is subject to effective transmission by your wireless carrier and is not guaranteed.
Disclaimer of Liability
Aegis Information Systems is not responsible for delays in message delivery, failed delivery caused by carrier issues, or other circumstances outside our reasonable control.
Changes to These Terms
We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions or concerns about our privacy practices, please contact us.
