Privacy Policy
Introduction
Welcome to our Managed Service Provider (MSP) privacy policy. We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
Information We Collect
- Client Information: We collect information about our clients, including contact details, company information, and technical requirements.
- End-User Data: As part of our services, we may process end-user data on behalf of our clients.
- Log Files: We collect standard log files (IP addresses, browser type, etc.) for system administration and security purposes.
- Cookies: Our website may use cookies for analytics and functionality.
- Mobile Phone: We may collect your mobile phone information solely for communication with you as the intended party.
How We Use Your Information
- Service Delivery: We use your information to provide managed services, monitor systems, and troubleshoot issues.
- Communication: We communicate with clients regarding service updates, security incidents, and other relevant matters.
- Improvement: We analyze data to improve our services and enhance client experience.
- Legal Compliance: We comply with legal obligations and respond to lawful requests.
- To Contact you: We use the data we collect to be able to contact you by email, telephone calls, or SMS text message.
SMS Disclosure
- By reaching us by SMS, you agree to receive recurring messages from Aegis. Message and data rates may apply. Message frequency depends on your interactions and preferences. You can reply STOP to opt-out of future messages or HELP for more information. No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
- We implement technical and organizational measures to protect your data.
- We restrict access to authorized personnel only.
- We regularly review and update our security practices.
Third Parties
- We may share data with trusted third-party vendors (e.g., cloud providers) to deliver our services.
- We ensure third parties comply with privacy and security standards.
Your Rights
- You have the right to access, correct, or delete your personal information.
- Contact us to exercise your rights or raise privacy concerns.
Changes to this Policy
- We may update this policy as needed. Check our website for the latest version.
Contact Us
- If you have any questions or concerns about our privacy practices, please contact us.
